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Find shelter

To find an open emergency shelter, use the Red Cross shelter map, dial 211, or text SHELTER and your ZIP code to 43362. Bring ID, medicines, chargers and important papers, and call ahead about pets. FEMA's hotel program is approved only for some disasters, but FEMA may reimburse hotel costs you paid.

Information may be delayed or incomplete. Always verify with official sources and follow local officials.

Nationwide

Where can I stay if I have to leave home?

  • Find an open shelter with the Red Cross map, by dialing 211, or by texting SHELTER and your ZIP to 43362. (FEMA)
  • Bring: ID, medicines, phone chargers, glasses, important papers, baby supplies, and anything a family member needs for a disability.
  • Pets: call ahead, since not every shelter takes them.
  • Hotel help: FEMA's hotel program (Transitional Sheltering Assistance) is approved only for some disasters, and FEMA contacts people who qualify; you can't request it. If you paid for a hotel yourself, FEMA may be able to reimburse it (Lodging Expense Reimbursement). (FEMA)
  • Before going back, wait until officials say it's safe and read Safety first.

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